Aiden policy
Emergency / Crisis Information
Effective Date: October 5, 2026
Aiden is a support and communication tool.
Aiden is not an emergency response service.
Aiden does not guarantee that it can identify an emergency.
Aiden does not guarantee that anyone is monitoring your account or check-ins in real time.
Aiden does not automatically contact emergency services unless a future feature specifically states that it does and the user intentionally enables that feature.
If There Is Immediate Danger
If you believe you or another person is in immediate danger, contact the emergency service appropriate to your location.
In the United States, this may include calling or texting emergency services as appropriate to the situation.
Mental Health Crisis
If you are experiencing a mental health crisis or believe you may harm yourself or someone else, use an appropriate crisis or emergency service in your location.
Aiden may help you communicate or organize information, but it is not a substitute for immediate professional or emergency support.
Medical Emergency
Seek appropriate emergency medical help for symptoms or situations that may be serious or life-threatening.
Do not rely on Aiden, an AI response, a symptom tracker, a body map, or a stored note to determine whether emergency care is necessary.
Communication Support During an Emergency
Aiden may include communication tools that help users explain:
That they are autistic.
That speaking may be difficult.
That they need more time to respond.
That they are overwhelmed.
That they need reduced noise or light.
That they need a support person.
These tools may assist communication.
They do not replace emergency services.
No Automatic Monitoring
Unless a future feature explicitly says otherwise, information entered into Aiden is not continuously monitored by West Wind Storm LLC, emergency services, healthcare providers, therapists, support people, or other third parties.
Do not assume that entering a concerning symptom, mood, or message into Aiden will cause someone to contact you.
Location-Specific Services
Emergency and crisis services vary by location.
Users should rely on current official resources available where they are located.
Questions
Questions about Aiden's emergency and crisis information may be directed to:
West Wind Storm LLC
westwindstormco@gmail.com