Aiden policy
Contact West Wind Storm
Effective Date: October 6, 2026
Aiden, Aid in Autistic Adult Living, is operated by West Wind Storm LLC.
Users may contact West Wind Storm LLC concerning:
Privacy questions.
Personal information requests.
Account concerns.
Security concerns.
Accessibility barriers.
Safety concerns.
Technical problems.
Product feedback.
Legal or policy questions.
Suspected misuse of Aiden.
General Aiden support.
Contact
West Wind Storm LLC
Email:
When contacting West Wind Storm LLC, please avoid sending unnecessary sensitive information by email.
Do not send:
Passwords.
Social Security numbers.
Full bank or credit card numbers.
Government identification numbers.
Unnecessary medical records.
Other information that is not needed to explain your request.
If account verification is necessary, West Wind Storm LLC may request limited additional information reasonably necessary to confirm account ownership.
Security Concerns
If you believe someone has gained unauthorized access to your Aiden account or you discover a possible security issue involving Aiden, contact West Wind Storm LLC as soon as reasonably possible.
Include enough information to explain the problem, but do not send passwords or unnecessary sensitive information.
Accessibility Concerns
You do not need to disclose a diagnosis to report an accessibility problem.
Explain what you were trying to do and what prevented you from using the feature.
Emergency Situations
Do not use this email address as an emergency service.
West Wind Storm LLC does not guarantee immediate monitoring of email or support requests.
If you believe you or another person is in immediate danger or experiencing an emergency, use the appropriate emergency or crisis service for your location.